The Golden Ticket: How to Improve Response Time and Enhanced Customer Service

The Golden Ticket

Outstanding customer support is one the most important differentiators of a well-run software business. However, providing extraordinary support that delights your customers can become expensive.   Since we never sell our businesses, we think differently about operational improvement. We are not optimizing for quarterly improvements, or an eventual sale. Instead, we help our businesses grow sustainably over the long-run. This mindset has led us to invest […]

Read More… from The Golden Ticket: How to Improve Response Time and Enhanced Customer Service

Celebrating Women Across the Perseus Ecosystem

A look back at the stories celebrating the visionary leaders who are forging paths across Perseus.  International Women’s Day is an opportunity to recognize the women across the Perseus ecosystem who are building, leading, and shaping our business every day. Over the past year, we’ve shared several stories highlighting women at the forefront of technology, AI, and M&A. Each one reflects the impact […]

Read More… from Celebrating Women Across the Perseus Ecosystem

Separating Noise from Reality at Constellation Software: A Portfolio Manager’s Insights on Customer Focus and AI

In this conversation, Kanchan Java, President of the Pegasus Portfolio at Perseus Group, shares with Pavel Prokofiev and the Podcast Community of RollUpEurope on how Constellation operators approach integration, growth, and innovation in a highly decentralised environment while drawing on her experience leading Charter Software through a period of significant transformation.  You can listen to the conversation here:   Listen on Spotify 1. […]

Read More… from Separating Noise from Reality at Constellation Software: A Portfolio Manager’s Insights on Customer Focus and AI

A Practical Approach to Navigating TSAs in Carve-Outs

One of the most important elements for a smooth corporate divestiture is a well-structured TSA, balancing the speed of the separation with an uninterrupted experience for all stakeholders (customers, employees and the parent company).   When TSAs stretch, it is usually because the business was more intertwined than expected, or the buyer did not have the experience […]

Read More… from A Practical Approach to Navigating TSAs in Carve-Outs

Employee Acquisition Stories – David Pawelke

At Perseus, each acquisition opens new possibilities for the people and businesses joining our ecosystem. This series spotlights those stories of growth and transformation.  In this edition, David Pawelke of MAJIQ reflects on how becoming part of Constellation brought renewed support, investment, and shared learning that reshaped the company’s path forward.  My name is David Pawelke. I’m the GM at MAJIQ, and I’ve been […]

Read More… from Employee Acquisition Stories – David Pawelke

Employee Acquisition Stories: Molly Thompson

Molly Thompson Headshot

At Perseus, every acquisition introduces new opportunities for the people and businesses at the heart of the transition. This series spotlights those individuals and how they’ve grown, connected, and uncovered new possibilities within the Perseus and Constellation ecosystem.  In this edition, Molly Thompson shares her experience at WinTech by reflecting on how the company maintained its unique […]

Read More… from Employee Acquisition Stories: Molly Thompson

Acquisitions that respect the legacy and culture of the business / Aquisições que respeitam o legado e a cultura do negócio

Leandro Gabriel being filmed for an interview

English: Thinking about selling your business in Brazil or Latin America? In this video, Leandro Gabriel, M&A Manager for the region, explains why Perseus stands out from other buyers and what founders can expect during the acquisition process. Hi, I’m Leandro Gabriel, M&A manager for Brazil and Latin America. One thing that sets Perseus apart from other […]

Read More… from Acquisitions that respect the legacy and culture of the business / Aquisições que respeitam o legado e a cultura do negócio

Steve Latham: Thirty-Six Years of Innovation and Stewardship 

For 36 years, Steve Latham has been a steady force at MAJIQ, and later as Portfolio Leader overseeing Perseus’ manufacturing businesses. This article celebrates his career and people-first leadership as he heads towards retirement.   From a Commodore PET to Pulp & Paper  Steve knew early what he wanted to do. After teaching himself to code on a […]

Read More… from Steve Latham: Thirty-Six Years of Innovation and Stewardship 

Women in Technology – Gayathri Sreekanth

Headshot of Gayathri Sreekanth

At Perseus, we’re proud to celebrate the voices and experiences of women leaders across our organization. We sat down with inspiring women in our various portfolios to hear their perspectives on working in technology, navigating leadership, and embracing innovation.   Gayathri Sreekanth, Director of Software Development at Constellation Homebuilder, draws on 25 years in IT to champion business […]

Read More… from Women in Technology – Gayathri Sreekanth

Employee Acquisition Story: Pete Litka

Headshot of Pete Litka

At Perseus, every acquisition marks the start of a new chapter for the business, its leaders, and its people. This series highlights the individuals who’ve navigated that change firsthand, finding new avenues for growth, connection, and purpose within the Perseus and Constellation ecosystem.   In this edition, Pete Litka shares his journey from decades at Majiq to leading Optiviq and […]

Read More… from Employee Acquisition Story: Pete Litka

Learning in Motion: How Perseus Turns Shared Experiences into Growth

Every business in our ecosystem is built by leaders who know their markets inside and out. When those leaders connect and share their learnings, individual insights turn into collective strength.  While our annual learning event, Perseus Epic, is our largest stage for it, the exchange continues all year through smaller, ongoing forums that give leaders practical, real-time access to each other’s […]

Read More… from Learning in Motion: How Perseus Turns Shared Experiences into Growth

Should You Sell While You’re Still Growing, or Wait for the “Peak”?

Mountains

Many founders ask some version of this question: “Should I sell now, while the business is still growing, or wait until we’ve hit our maximum size and profitability?”  On paper, waiting for “peak performance” sounds rational. However, very few people recognize the peak while they’re standing on it.   Instead of hunting for a magic formula (X% growth + Y% margin = sell) it’s more useful to […]

Read More… from Should You Sell While You’re Still Growing, or Wait for the “Peak”?