Customer Insight

CustomerInsight is a customer experience research company designed to help residential homebuilding professionals uncover their homebuyer, employee, and trade/supply partner experiences — turning insight into profitability.

Acquisition Insight

Acquired in 2018, CustomerInsight joined Constellation Homebuilder Systems, strengthening its customer experience management and analytics solutions for homebuilders and residential developers. Christian Caswell, CEO of CustomerInsight, saw the acquisition as a strategic fit aligned with shared values and a commitment to enhancing customer satisfaction.

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